MAINTENANCE

Who can keep your communications systems running smoothly 24/7? That’s exactly what we’ve been doing for over 40 years.

Here are a few of our features and benefits

Virtually all of our maintenance agreements are specific to individual customers. To learn more about our services or to create an agreement specific to your needs, please call a DataTel representative.

INTERNET SERVICE & MAINTENANCE

PRIORITY SERVICE SCHEDULING

Our Maintenance customers receive priority scheduling over a “billable” customer with the same service needs (i.e. their system is down, there is a power outage, or any other work that needs to be scheduled).

$10.00 TRAVEL DISCOUNT FOR ANY ADD, MOVE OR CHANGE

If you ADD any equipment, like new phones, headsets, or cards, to your current telephone system, or MOVE any equipment to a new location or within the same building, or CHANGE systems, you will receive a $10.00 discount on the invoice.

10% LABOR DISCOUNT FOR ANY ADD, MOVE OR CHANGE

If you ADD any equipment, like phones, headsets, or cards, to your current telephone system, MOVE any equipment to a new location or within the same building, or CHANGE your system, you receive a 10% discount on labor.

FREE PROGRAM CHANGES

Programming changes on your telephone system, such as changing names, setting up voice mail boxes, ringing on the phone or the hold timer, to name a few, are FREE.

WE ACT AS A LIASON BETWEEN YOU AND YOUR LOCAL DIAL; TONE PROVIDER

We can analyze line problems to determine if it is a local dial tone provider problem or an equipment problem. Call us first to determine where the problem lies and eliminate any charges.

FREE DAYLIGHT SAVINGS CHANGES

FREE TRAINING

One (1) hour of telephone operation training per calendar year.

FREE DELIVERY

Equipment and accessories delivered free.

For more information on how we can keep your business or organization communicating both externally and internally, please call our Meridian Office at 208-884-4000 or our Twin Falls Office at 208-734-4585.

DataTel is your one-stop solution for telecommunications and internet services.