 Mitel Agent Portal is a screen pop application that co-ordinates the delivery of voice calls and relevant data screens to agent desktops. |
More info ›› |
|
|
Mitel Agent Portal is a screen pop application that co-ordinates the delivery of voice calls and relevant data screens to agent desktops. |
More info ›› |
|
 Mitel Networks Automatic Call Distribution (ACD) software is an integrated component to the switch that ensures customers are treated equitably and calls are routed efficiently. |
More info ›› |
|
|
Mitel Networks Automatic Call Distribution (ACD) software is an integrated component to the switch that ensures customers are treated equitably and calls are routed efficiently. |
More info ›› |
|
 Automotive dealerships have unique communications needs. With employees constantly on the move, a Mitel communications solutions helps them stay connected, collaborate more effectively and respond more quickly to customers, which can directly impact customer satisfaction - and ultimately, the bottom line. |
More info ›› |
|
 Mitel Contact Center Softphone provides complete phone set functionality from your computer desktop with intuitive visual point-and-click access to the advanced call management features of the 3300 IP Communications Platform (ICP). A computer and USB headset deliver voice media to the agent. |
More info ›› |
|
 Mitel Call Accounting is an add-on application to Mitel Contact Center Management that streamlines communication cost management. Call Accounting tracks and provides reports on your telephone system costs so you can manage your telephone expenses and activity effectively. |
More info ›› |
|
 The Mitel Call Accounting solution combines robust communication platforms with a feature-rich, web-based application for streamlining communication cost management. |
More info ›› |
|
|
A new trading solution from Mitel eliminates turret and communications silos, delivering a complete solution on a single IP platform. Mitel's Capital Markets Solution blends the best of IP and turret functionality while providing scalable, flexible solutions that grow with your business. Mitel's plug-and-trade solutions can be installed within hours and are easy to maintain, giving customers more time to trade! |
More info ›› |
|
|
Mitel Contact Center Softphone provides complete phone set functionality from your computer desktop with intuitive visual point-and-click access to the advanced call management features of the 3300 IP Communications Platform (ICP). A computer and USB headset deliver voice media to the agent. |
More info ›› |
|
|
Mitel Contact Center Softphone provides complete phone set functionality from your computer desktop with intuitive visual point-and-click access to the advanced call management features of the 3300 IP Communications Platform (ICP). A computer and USB headset deliver voice media to the agent. |
More info ›› |
|
 Mitel Contact Center Scheduling provides supervisors with forecasting and scheduling capabilities to optimize skill and labor requirements to align with their call traffic. Mitel Contact Center Schedule Adherence is an add-on application to Mitel Contact Center Scheduling that compares daily schedules to real-time information, and informs managers in real time of agents? adherence to their schedules. |
More info ›› |
|
 Mitel Contact Center Screen Pop provides instant access to information, delivering caller and account details to employees as they receive calls. |
More info ›› |
|
|
Mitel Contact Center Screen Pop provides instant access to information, delivering caller and account details to employees as they receive calls. |
More info ›› |
|
 Customer Relationship Management (CRM) Integration will integrate legacy, custom and / or new CRM applications into a contact center?s IT infrastructure and operations. |
More info ›› |
|
|
Dual forking with remote call control (RCC) is targeted at users who want the combination of using their Communicator client with a Mitel desk phone when in the office or at home (using a Mitel Teleworker Solution phone) and using Communicator as a SIP softphone when travelling or away from their desk phone. |
More info ›› |
|
|
Mitel's communication solutions for higher education support academic achievement through providing improved access to professors and administrators coupled with operational cost savings. Mitel's primary and secondary education solutions put valuable technology tools in the hands of students, educators and parents. |
More info ›› |
|
 Embedded Messaging provides a cost effective messaging solution for Mitel 3300 and SX-200 IP Communications Platforms. |
More info ›› |
|
|
With an increased public awareness and heightened concerns over emergency call handling, enterprises and governments at all levels are required to address multi-line telephone system (MLTS) 911 call handling with greater efficiency. |
More info ›› |
|
 The EVOip recording solution fits any requirement for business operations that are implementing VoIP telephony. |
More info ›› |
|
