Superconsole 2000 Attendant Console (Mitel Networks)

Mitel's console family ranges from entry-level to the highly advanced, including a Microsoft Windows-based PC attendant console that supports point-and-click call handling, built-in directory and full PC screen display of key call handling information. They are available as standalone consoles or fully integrated PC-based console applications.


SUPERCONSOLE 2000

The Superconsole 2000 is the advanced, PC-based attendant console and PBX administration application for the Mitel SX-2000 PBX enterprise telephone system. It features a specialized keypad and an intuitive, PC-based user interface for smooth, fast and efficient call handling.

Features

• Specialized telephony keypad for dialing, call processing and access to PBX features


• Highly intuitive graphical user interface including screen-based call status and call handling prompts for fast, efficient call handling


• Dual handset/headset jacks


• One-button access to programmable key functions


• On-screen personal scratch pad window for note and message taking


• On-screen bulletin board for displaying messages to all attendants on the system


• Retrieve Key allows attendant to retrieve calls forwarded to the wrong extension


• Single key transfer to voice mail


• Call answering priority allows attendant to connect calls based on longest time waiting or origin


• Call waiting threshold capability allows incoming calls to be routed to other consoles to reduce wait times


• Access to Mitel SX-2000 hospitality functionality