Retail

As a retailer, you are constantly being challenged to deliver superior customer service while keeping business costs to a minimum. Mitel is helping retailers succeed with a suite of powerful Networked Business Solutions that combine voice, video and data over IP to improve your responsiveness to customers, provide greater efficiency across the business, and dramatically reduce communications costs.

One Size Does Not Fit All

Every retailer is unique. While you need to address common issues such as cost control, shrinkage and inventory management, Mitel’s Retail solutions are designed to consider your specific needs.

What type of retail business are you in? Automotive, grocery, big box, specialty? Where in the chain do you want to focus? Corporate, stores, .com stores, mobile employees, or your warehouse locations? What issues do you want to address?

We have solutions that target customer loyalty, employee communications and chain store operations, including:

* Abandoned call and customer assistance solutions

* Shrinkage and safety solutions

* Productivity solutions that target sales associates or corporate employees

* Mobility solutions that differ between the needs of the store or corporate

Cost control is the underlying factor of everything we offer. Mitel’s retail customers enjoy a lower Total Cost of Ownership (TCO) through our flexible approach to implementation. We can build our solutions around your existing infrastructure to allow you to grow the solution at your pace. Applications can be easily added over time, and of course you benefit from the advantages of IP from the beginning. We recognize that every vendor will tell you that they can cut your costs, but do they work with you to show you how? Mitel has consulting resources that provide you with estimates based on your unique environment.

Contact a Mitel Solution Provider today to find out which of our solutions will benefit you.

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