BTpp-4 Superconsole 2000 Attendant Console (Mitel Networks)
Superconsole 2000 Attendant Console
High traffic PC-based attendant console that supports point-and-click call handling, built-in directory and PC screen display of call handling information.
Mitel’s console family ranges from entry-level to the highly advanced, including a Microsoft Windows-based PC attendant console that supports point-and-click call handling, built-in directory and full PC screen display of key call handling information. They are available as standalone consoles or fully integrated PC-based console applications.
SUPERCONSOLE 2000
The Superconsole 2000 is the advanced, PC-based attendant console and PBX administration application for the Mitel SX-2000 PBX enterprise telephone system. It features a specialized keypad and an intuitive, PC-based user interface for smooth, fast and efficient call handling.
Features
- Specialized telephony keypad for dialing, call processing and access to PBX features
- A highly intuitive graphical user interface including screen-based call status and call handling prompts for fast, efficient call handling
- Dual handset/headset jacks
- One-button access to programmable key functions
- On-screen personal scratch pad window for note and message taking
- On-screen bulletin board for displaying messages to all attendants on the system
- Retrieve Key allows the attendant to retrieve calls forwarded to the wrong extension
- Single key transfer to voice mail
- Call answering priority allows the attendant to connect calls based on longest time waiting or origin
- Call waiting threshold capability allows incoming calls to be routed to other consoles to reduce wait times
- Access to Mitel SX-2000 hospitality functionality
Additional Information
- Data Sheet