To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business.

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform (ICP) provides “Large Company” communications features and applications to Small and Medium sized Businesses. The SX-200 ICP has the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

• • Improves the external image of your business by enhancing customer service and employee productivity.

• • Provides transparent communications for remote locations, teleworkers and mobile employees.

• • Add Standard Unified messaging and increase Employee productivity and satisfaction.

• • Enables your business to take advantage of flexible deployment options with investment protection for the future.

• • Reduces your capital expenditures and operating costs.

The SX-200 ICP is a perfect all-in-one solution for a number of key vertical markets including:

• • Hospitality

• • Legal

• • Health Care

• • Education

• • Finance / Banking

• • Retail

• • Real Estate

• • Government

• • Automotive

• • Construction

• • Engineering firms

The Mitel SX-200 ICP provides extensive Key and PBX System features and support for many applications:

• • Seamless IP Networking across multiple sites on private networks or over the Internet

• • Teleworking and Softphone with presence and availability

• • Mobile “twinning” with your office phone to allow a single number to reach multiple devices – with a single voice mail box

• • 500+ telephony features

• • Embedded Standard Unified Messaging, Personal Contacts and Message Notification

• • Auto-attendant, ACD, and WiFi

• • Support for the broadest range of IP desktop devices within the industry today

• • Web-based interface that allows for easy system programming

• • Hot Swap, which allows users to change any extension to their own

• • 802.3af compliance for Power over Ethernet

• • Embedded Layer 2 16-port Power over Ethernet 802.3af Switch (SX-200 ICP CXi Controller only)

The SX-200 ICP is available in the US, Canada, Latin America, Romania and Caribbean regions.

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