About DataTel
60+ Years of Keeping Businesses Connected. Now, One Team Keeping Them Secure Too.
DataTel started as a regional voice and data company and has grown into a full-service managed IT and cybersecurity provider. We support healthcare practices, manufacturing businesses, AEC firms, and Distribution companies with the same operating principle we started with: to protect the client first.
- Founded 1962
- Security-first
- Managed IT, voice, security
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Years serving Pacific Northwest businesses
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Local engineers on staff
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Average client tenure
Our Team is your Team
Our team love to support yours. We always help first, we find the solution, and we do what we say we are going to do, especially when our clients need us the most. We have businesses that have trusted us for over 10 years and continue to do so. We are your One Accountable Technology Partner
“We have loved working with Datatel! They are always quick to respond and troubleshoot any issues, needs, and so forth. Today in particular, we appreciated Patrick coming to the office to fix several issues we were having. He was extremely professional, fast, and friendly. Thank you!”
“Datatel has been my phone vendor of choice for over ten years and I could not be happier. They are responsive, knowledgeable, and provide excellent service overall. Thank you for being a great partner, Datatel!”
“My office was on a tight deadline and Datatel came to the rescue. Their team is quick to respond and provide "all hands on deck" support. David their account manager is quick to answer and helpful! They provide GREAT service that helps resolve issues quickly. BIG Shout out to Christian and Vance who helped install our new phone system for all our Idaho branches-- they were professional and incredibly helpful. Vance rescued us with an internal IT issue as well.”
“We’ve worked with Datatel for many years, and we couldn’t be more satisfied with their exceptional service. Their customer support is always top-notch, and their technicians, Shawn and Patrick, consistently go above and beyond to help us. No matter the issue, they resolve it quickly and efficiently, making our experience smooth every time. Highly recommend their services to anyone looking for reliable, professional, and friendly service!”
“We've had the pleasure of working with DataTel for several years, and they consistently exceed expectations. Their website is user-friendly, and their customer service is exceptional. Our team always enjoys working with Precious and Augie! I highly recommend them if you're looking for fast, reliable service."”
“Just wanted to comment that Alvaro is so quick to respond to our tickets. We couldn't be happier with our contract with DataTel for security monitoring, backups and end user support, and Alvaro is another consistent piece in that machine.”
“Ameer is great, extremely knowledgeable, kind and gets it done.”
“Ken is a knowledgeable tech who efficiently & effectively takes care of our clinic issues. I rely on him as a need arises; we appreciate his dedication.”
“I really appreciate the DataTel service team. Randy and his team and quick to respond, knowledgeable and professional. We haven't needed them often, but when we do I know the problem will be handled quickly. Thanks!”
“I am so impressed with the talent and service at DataTel. They have systems in place that made doing business with them a flawless process and they’ve been quick to respond to any questions I’ve had along the way. Highly recommend.”
“These guys are hands down the best. I manage a phone system for our city and Datatel has been our phone provider for several years now. Jason R. and all of the Datatel staff are responsive, professional, and always handle our needs in a timely manner. One of the all around best companies I have worked with in my line of work.”
“Matthew was very quick to reply to my ticket and make sure I was back to work in a timely manner. 10 out of 10 for service.”
“We have been with Datatel for over 10 years. Their team is always so helpful and available 24/7. Our phone are our main point of contact so having a good team to support our phone system is a must. We highly recommend Datatel.”
Six Decades of Trust. Two Decisions That Changed What We Could Offer.
DataTel didn't become a full technology partner overnight, we earned the right to, one relationship at a time.
1962
Founded on Communications DataTel opens its doors as a telecommunications company
2023
Ben Tiggelaar takes ownership of DataTel and sets out to build a full managed IT practice
2024
DataTel acquires Genuine Technology, bringing founder Ernest Murry on board as DataTel's CISO.
Today
One Accountable Technology Partner: IT, Cybersecurity and Telecommunications
DataTel Partnered with Team UES to Standardize the Security The Full Organization
How We Partner with Your Business
Three Disciplines. One Team. One Number to Call. Most businesses juggle separate vendors for IT, security, and communications, and absorb the coordination gaps between them. DataTel runs all three as one practice, so nothing falls into the seams.
Why clients stay
DataTel does not outsource its helpdesk or its account management. The engineer who designs your environment is the same engineer who answers when something breaks. That continuity is why our average client relationship runs more than a decade, and why security incidents are caught earlier in environments we operate.
How we engage
From first call to operational partner
Discovery
We assess your current state, business priorities, and risk exposure
Design
A scoped proposal with clear deliverables, owners, and pricing
Onboard
Documented transition with knowledge capture and stakeholder alignment
Operate
Quarterly business reviews, roadmap planning, and continuous improvement
Talk to a DataTel engineer
No sales script. A 30-minute conversation about your environment and where you want to take it.
Schedule a Consultation