DataTel

Business Internet & SD-WAN for Multi-Site Companies

One team sourcing the circuit, designing the failover, and watching the performance, so your connection is a managed part of your IT environment, not a bill you only think about when it's down.

What an unmanaged internet connection costs you

Circuit issues fall into the gap between your ISP and your IT team.

When there's packet loss or an outage, the carrier says "that's your network," and your IT provider says "that's your circuit", meanwhile nobody's actually running down the cause.

One connection is one point of failure.

A single office running on a single circuit means a fiber cut, a carrier outage, or a maintenance window you didn't know about takes the whole business offline until someone shows up.

Bandwidth isn't the same as performance.

A fast connection with no visibility into latency, jitter, or packet loss can still degrade your calls and cloud apps, and without monitoring, the first sign of a problem is a user complaint.

How We Manage Your Connectivity End-to-End

From sourcing the right circuit to keeping it monitored day to day.

Circuit Sourcing & Carrier Management

  • Evaluate fiber, cable, and fixed-wireless options at your address across our carrier network
  • One point of contact for quoting, ordering, and installation coordination
  • No need to manage multiple carrier relationships or sales reps directly
  • Right-sized bandwidth based on actual usage, not a generic tier
  • Renewal and contract-term tracking so you're not auto-renewed into outdated pricing

SD-WAN Design & Deployment

  • Application-aware routing that prioritizes what matters (voice, video, cloud apps) over what doesn't
  • Centralized policy management across every site from one console
  • Built on a Zero Trust foundation, matched to how we approach network security elsewhere
  • Zero-touch provisioning for new site rollouts
  • Designed to scale as you add locations

Multi-Site Connectivity

  • Secure site-to-site connections that behave like one network, not a collection of separate offices
  • Consistent policy and access control regardless of location
  • Simplified onboarding for new sites or temporary locations
  • Supports hybrid and remote work without punching holes in the firewall

Failover & Redundancy

  • Dual-carrier or cellular failover options so one outage doesn't mean total downtime
  • Automatic, policy-based failover, not a manual cutover someone has to remember to do
  • Redundancy design scoped to what a site actually needs, not a one-size-fits-all upsell
  • Tested failover, not just installed and forgotten

Bandwidth & QoS Management

  • Traffic prioritization that protects voice and video quality during peak usage
  • Real-time visibility into latency, jitter, and packet loss, not just "is it up or down"
  • Capacity planning as your usage grows
  • Directly protects the call quality your UCaaS/VoIP platform depends on

Proactive Monitoring & Support

  • Circuit health monitored continuously, not just when someone opens a ticket
  • We deal with the carrier on your behalf when there's an issue
  • One ticket, one team, regardless of whether the root cause is the circuit or the network
  • Performance reporting so you know what you're paying for

How it works

Improve your business connectivity with DataTel in simple steps

1

Serviceability & Assessment

We check what's actually available at your address(es) and run a real speed/latency baseline, not just a marketing number.

2

Design & Quote

We recommend the circuit type, redundancy plan, and SD-WAN configuration that fits your sites, not the biggest package available.

3

Provisioning & Installation

We coordinate directly with the carrier and handle the SD-WAN/edge deployment, so it's one project, not two vendors you have to sync yourself.

4

Monitoring & Support

Once it's live, it's on the same monitoring and support model as the rest of your managed environment.

Let's Talk About Improving Your Business Internet

Whether it's reliability, performance, or just having one team accountable for it

Schedule a Call
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