Picture of a gentleman consulting contact center employees. Services offered by DataTel Communications of Idaho.

MiContact Center Business

Enterprise-grade, multichannel, and cloud-ready solution designed to power customer-centric organizations.

MiContact Center Live

MiContact Center Live is a true cloud solution that enables businesses to intelligently deliver quality customer experience anywhere, anytime, from any device, and across any channel.

MiContact Center Outbound

Proactively reach your customers and prospects to improve loyalty and uncover new revenue opportunities.

Mitel Workforce Management

Boost employee engagement and operational efficiency for a measurable impact on your customer experience with workforce management.

MiContact Center End-User Training

Get the Mitel training you need with courses for technicians, system engineers, system administrators, and end users of our MiContact Center product portfolio.

Virtual Resilient High Availability Contact Centers

MiContact Center offers affordable, reliable options to ensure business continuity in the event of a network outage or hardware failure.

MiContact Center Multimedia

MiContact Center Multimedia powers prompt, informed interactions between the mobile enterprise, mobile agents and supervisors, and mobile end customers.

MiContact Center IVR

MiContact Center IVR helps businesses deliver efficient, effective, and personalized self service to customers resulting in streamlined business process and satisfied, loyal customers .


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